Terms & conditions
Information regarding Tracy L Pass School of Motoring :
Tracy L Pass, fully qualified Grade A Driving Instructor, will be the Driving Instructor with no substitute Instructor.
A fully insured, fit for purpose, dual-controlled car will be provided for driving lessons.
The full lesson is always used and is never cut short.
No part of a lesson is ever used to fill up with fuel or conduct any personal business by the Driving Instructor.
Every effort is made to arrive on time for lessons, however if, due to unforeseen circumstances, the Instructor is late then the lesson will be rolled over in order that no time is ever lost by the Customer.
The National Standards for Driver and Rider will be strictly adhered to at all times together with providing a professional and safe environment to learn in.
Terms and Conditions of Business :
Payment for any special offers, including Block Bookings, is required either before or on the first lesson. This payment in advance, if not used, will expire 6 months after receipt of payment. Please note that the purchase of a Special Offer or Block Booking, if cancelled, is non-refundable.
48 HOUR NOTICE must be given to cancel a driving lesson. If this notice is not given then payment for the lesson will be required.
Not being at the pre-arranged place at the correct time for a driving lesson will automatically result in the lesson being charged for.
If the Instructor feels that the Customer is unfit to drive either through tiredness, illness, alcohol or drugs then the lesson will be terminated and payment will be required for the lesson.
If spectacles are required to be worn for driving but are forgotten for lesson, the lesson will be terminated and charged for.
The Instructor reserves the right to withdraw the use of the training car for Test if the required standard is not reached.
If a Customer has any pre-existing medical conditions that could affect driving, these should be made known to the Instructor prior to commencement of lessons, this includes such things as dyslexia, dyscalculia, dyspraxia, aspergers syndrome, autism, history of epilepsy, panic attacks, learning difficulties of any kind, partial or total loss of hearing, colour blind etc.
This information will be kept in the strictest confidence and will not be divulged to any third party, it is needed to ensure that you as the Customer receives the best and most appropriate level of tuition and care.